How RentSmart Works

RentSmart is a rental marketplace
where you can find anything you want for rent.

Start
Renting

Start Renting

Whether you’re looking for a bicycle, a camera or a costume, chances are you will find it right here at RentSmartas we have tons of items listed on this platform. Behind every item is a trusted store owner or individual who can provide you all the details you need for a seamless and convenient renting experience. Happy renting!

Whether you’re looking for a bicycle, a camera or a costume, chances are you will find it right here at RentSmartas we have tons of items listed on this platform. Behind every item is a trusted store owner or individual who can provide you all the details you need for a seamless and convenient renting experience. Happy renting!

Become
an Owner

RentSmart gives an opportunity to people who have underused items in their household to start renting out their items and earn a side income. We also welcome rental companies to register and start listing their products on our platform to reach out to a larger customer base.

RentSmart gives an opportunity to people who have underused items in their household to start renting out their items and earn a side income. We also welcome rental companies to register and start listing their products on our platform to reach out to a larger customer base.

Simple steps
on how to use RentSmart

This is how the journey of rental at RentSmart looks like. After
checkout, please check your e-mail for the next steps

1. Search & Book

Find anything you're looking for and book the dates

2. Pay online

Pay using online banking or use credit funds

3. Approve/reject

For owners, approve/reject booking from renters

4. Exchange

Renter will receive a 4-digit code to be given to owner

5. Return

Click 'Item Returned' after renter has returned the item

How renting works at RentSmart

Infographic
1

Sign up

Create your account and become a member of our community.

2

Search & Book

Explore and find the perfect services or events. Book your spot or tickets.

3

Get verified

Verify your identity to ensure a secure and trustworthy experience.

4

Pass the handover code

Complete the handover process to finalize your transaction or participation.

Common questions

It depends on the owner of the item. Some send their items and some might need renter to come and pick it up from their store. Otherwise, you can choose RentSmart delivery as an option. Learn more

We have 2 methods to get in touch with owners.

Product Enquiry: You have the option to enquire about the product; this is usually public conversation and relates to general information about the product. Questions that are relevant, would be released to the product page, which will allow other users to see the questions and answer.

Chat: Upon booking the item, you also have the option to chat with the owner in the email.

The additional RM100 you’re paying is the security deposit. It is refundable and you can claim it back after rental is complete. At RentSmart, we insure our products to keep the platform a safe place for people to use. Learn more

You can give the handover code to our delivery partner beforehand and he will pass it to the owner once he arrives to pick up the item. This way it will guarantee the item is handed over to the right person even they’re not meeting directly.

As a renter, when you provide identification info, it builds trust in the RentSmart Asia community. It also helps us keep RentSmart secure, safe from fraud, and protect owners and their products. Apart from that we would need your identification info for our insurance guidelines as well. Learn more

We are working on the possibility of building a native mobile app which users might find much easier to use. As for now, bear with us and do frequently check on your email from RentSmart when you’re doing your rental as it helps our side to keep track of what’s happening.